COVID -19 Update
Posted by Heidi on 19th Mar 2020
To all Our Customers...
The COVID -19 virus outbreak is causing worldwide & ever changing challenges. We are still open & intend to be as long as it is possible.
Royal Mail & delivery couriers are making small changes to the way they work in order to reduce the risk of infection. This includes minimising personal contact & not asking for signatures. Most of our orders are sent via Royal Mail tracked services. With this service you can specify a safe place for your parcel to be left. If you would like to specify a safe place or delivery instructions, please add a note to your order during the checkout process. For orders over 2kg in weight we will use a courier, usually Parcelforce. We can still add a note to the order but they may not agree to leave a parcel unattended. Please ensure you add a contact telephone number to your order so the courier can contact you if needed ( we can't book most couriers without this).
We are not currently aware of any delays to delivery times in the UK, but expect this could change as the disruption progresses.
Please check back here or on our Facebook page for future updates..
Thank you